Nagha-hire ang IPASS Processing ng Customer Care Assistant sa Davao | LinkedIn (2024)
Customer Care Assistant
IPASS ProcessingDavao
Pagpapatunay sa seguridad
IPASS Processing Davao
5 buwan nakalipas
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Nagbigay ang IPASS Processing ng pay range
Ang range na ito ay ibinigay ng IPASS Processing. Ang aktuwal na bayad sa iyo ay ibabatay sa iyong mga kakayahan at karanasan — kausapin ang iyong recruiter para matuto pa.
Base pay range
PHP168,000.00/yr - PHP216,000.00/taon
The IPASS Processing was founded in May 2016 by the intuitive ideas and arduous efforts of our founder and CEO, Ms. Rachelle Olivar. Her immensely talented and intelligent sisters, Jasn Jimenez, Jeaneth Olivar, Joyce Parungao, and Joris Olivar, are equally responsible for bringing
In April 2018, the company branched out in Manila, and last February 2020, in Cebu due to the high market demand. The company is proud of its dedicated processing professionals who enjoy helping clients achieve their goals. IPAS Processing is a client-centered business service that focuses not only on document processing but also provides a holistic client approach.
The company’s massive growth comes from the constant need for medical professionals to work internationally. Thus, IPASS Processing serves hundreds, if not thousands, of medical professionals to reach their dreams all around the globe.
IPASS Processing continually seeks growth and development. With its good reputation, IPASS Processing has created partnerships with established companies that mutually benefit both parties.
With the management's visionary leadership, the company is committed to constantly improving and growing to keep up with the demands of the clients and provide exceptional service.
The RoleI. JOB TITLE ��� Customer Care AssistantIi. Job SummaryThe Customer Care Representative are the client’s primary point of contact. Their main duties include managing service inquiries, generating lead sales by providing exceptional customer service ensuring potential clients become our loyal customers, identifying, and assessing customer needs to achieve satisfaction.
Iii. Duties And Responsibilities
Comprehensive Customer Support: You will be the first point of contact for our valued customers. It will be your responsibility to address their inquiries and concerns promptly and effectively, ensuring that each interaction leaves them satisfied and confident in our services.
Achieving Monthly Sales Targets: As part of our results-driven team, you will actively contribute to the achievement of our monthly sales targets. Your dedication, persuasive skills, and product knowledge will play a vital role in reaching and exceeding these goals.
Qualification and Requirement Assessment: Through attentive listening and careful questioning, you will assess the qualification and specific requirements of clients in relation to the applications or services they are interested in. This information will enable you to provide accurate and tailored recommendations to meet their individual needs.
Promoting Products, Services, and Assistance: Alongside addressing inquiries, you will also proactively promote our products, services, and additional assistance options that could benefit our clients. By showcasing the value and benefits of our services, you will help drive customer engagement and increase satisfaction.
Complaint Resolution and Follow-Up: Dealing with complaints effectively is crucial to maintaining positive customer relationships. You will handle any customer complaints with empathy, patience, and professionalism, swiftly providing appropriate solutions and alternatives to the situation. Additionally, you will ensure timely follow-up to guarantee customer satisfaction and resolution.
Ideal ProfileIV. QUALIFICATION
Graduate of any Business, Marketing, Entrepreneurship courses or other equivalent.
Background with customer service or sales is a plus.
Typing Speed of 40 words-per-minute with 95% accuracy,
Good verbal and written communication skills,
Customer service oriented and keen to details.
Willing to undergo training,
Company Name: IPASS Business Processing Services Inc.
Set Up: Day Shift - Office Based - Full Time
Work Location: Room 1, 2nd Floor Doña Segunda Complex, Ponciano Street, Davao City.
Job Types: Full-time, Fresh graduate
Salary: Php14,000.00 - Php18,000.00 per month
What's on Offer?
Attractive Salary & Benefits
A role that offers a breadth of learning opportunities
Opportunity within a company with a solid track record of performance
Seniority level
Entry level
Employment type
Full-time
Job function
Iba pa
Industries
Pagpapayo at Mga Serbisyo sa Negosyo, Mga Serbisyo sa Consumer
Pinapataas ng mga referral ang iyong pagkakataon na ma-interivew sa IPASS Processing nang 2x
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