Answers to Common Business Credit Card Questions (2024)

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          Introducing the NEW RBC Avion Visa Infinite Business card

          Make the Most of Your Business Spending with Avion. Get started today with 35,000 welcome points upon approval.2

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          Answers to Common Business Credit Card Questions (13)

          Frequently Asked Questions

          How Do I Report a Lost or Stolen Credit Card?

          Report My Credit Card Lost or Stolen

          Call our 24-hour toll-free number1-800-361-0152or Outside North America:514-392-9167 (collect)immediately if your RBC Royal Bank credit card is lost or stolen.

          Once you have informed us of the loss, we will be able to block the card from future use and issue a new card to you.

          How Do I Pay My Credit Card?

          Pay My RBC Credit Card

          We offer many options to pay your RBC credit card: Online Banking, Telephone Banking, ATM or at your local Branch.

          You can make a payment to your RBC Royal Bank Canadian Dollar Visa by using Online Banking, by telephone at1-800-769-2511, at an RBC automated bank machine or by visiting yourlocal RBC Royal bank branch.

          How Do I See Rewards Point Balance?

          See My Avion Point Balance and Redeem My Points

          As an Avion Rewards cardholder, you can automatically redeem your Avion points while banking online. Simply:

          • Sign into Online Banking;
          • Go to your Visa Details page;
          • Click on "Avionß Rewards" from the self-serve menu on the right;
          • View your points balance and select the items you like.

          If you prefer to order by telephone, you can call us at1-800-769-2512.

          For Travel Rewards (flights, hotel stays, car rentals, travel packages, VIA Rail and cruises), call1-877-636-2870.

          Important Phone Numbers

          Service Phone Number
          General Inquiries Within North America:1-800-769-2512
          Outside North America:416-974-7780(collect)
          Lost or Stolen Cards Within North America:1-800-361-0152
          Outside North America:514-392-9167(collect)
          Visa Secure or Mastercard SecureCode® 1-800-769-2512
          TTY (Telecommunications Device for the Hearing Impaired) 1-800-769-2518
          BalanceProtector®insurance — Assurant Solutions 1-888-896-2766
          InfoProtector — Card Registry 1-877-773-7774

          The RBC Security Guarantee Is Our Pledge to You

          Learn More

          Answers to Common Business Credit Card Questions (14)

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          Answers to Common Business Credit Card Questions (2024)
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